Question 1

Can I access more than on program on Wellness Plus?

Answer

YES! In fact we encourage you to explore the other programs we have available. The balance program, low back/core strength and Mindfulness videos are excellent compliments to our other programs.

Question 2

Some of the exercises are too hard/too easy...how do I substitute?

Answer

Email Lindsay and Beth at info@wellness360fitness.com You have access to our expertise by email at any time! If you need more in depth advice, we can set up a video call and really customize your experience!

Question 3

I need to change something on my account like my credit card or plan type.

Answer

Please email us for any and all account updates! It has to be done from our end and we are happy to help! info@wellness360fitness.com

Question 4

The videos are too small or won't play.

Answer

You can make the videos full screen by clicking on the arrow in the top right corner of the video. We have also found our clients have the best luck using Chrome for their browsers when playing the videos.

Question 5

I signed up but am not getting the verification email!

Answer

So frustrating...we know! Emails ending with @yahoo.com or @rochester.rr.com are very slow to receive verification emails. The work around...go to the login screen and hut the password reset button. You will get an email with directions to reset your password and this works as an email verification. Feel free to email us for help on this one! info@wellness360fitness.com

Frequently asked questions

Can I access more than on program on Wellness Plus?

Some of the exercises are too hard/too easy...how do I substitute?

I need to change something on my account like my credit card or plan type.

The videos are too small or won't play.

I signed up but am not getting the verification email!