Frequently asked questions
Can I access more than on program on Wellness Plus?
YES! In fact we encourage you to explore the other programs we have available. The balance program, low back/core strength and Mindfulness videos are excellent compliments to our other programs.
Some of the exercises are too hard/too easy...how do I substitute?
Email Lindsay and Beth at firstname.lastname@example.org
I need to change something on my account like my credit card or plan type.
Please email us for any and all account updates! It has to be done from our end and we are happy to help!
The videos are too small or won't play.
You can make the videos full screen by clicking on the arrow in the top right corner of the video.
I signed up but am not getting the verification email!
So frustrating...we know! Emails ending with @yahoo.com or @rochester.rr.com are very slow to receive verification emails. The work around...go to the login screen and hut the password reset button. You will get an email with directions to reset your password and this works as an email verification. Feel free to email us for help on this one!